Frequently Asked Questions
Everything you need to know about our handcrafted baking tools and accessories.
What is the standard processing time for orders?
Most orders are processed and shipped within 1-3 business days. During peak holiday seasons, processing may take up to 5 business days.
Do you offer international shipping?
Yes, we ship our cake pop molds and supplies worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your cake pop molds dishwasher safe?
To ensure the longevity and precision of your molds, we recommend hand washing them with warm, soapy water. Avoid high-heat dishwasher cycles.
What is your return policy?
We accept returns on unused, unopened items within 30 days of purchase. Due to food safety regulations, we cannot accept returns on items that have been used.
What materials are used in your products?
Our molds are made from high-quality, food-grade plastic that is BPA-free and designed for professional durability in the kitchen.
Can I modify or cancel my order after it has been placed?
If you need to change or cancel your order, please contact our support team within 12 hours of placement. Once an order has entered the shipping process, it cannot be modified.